Frequently Asked Questions
A question about the products
Are the cards suitable for beginners ?
YOGASANA is for everyone! Whether you are a beginner, experienced, expert or yoga teacher, the cards will support you in your daily practice to deepen your knowledge, master the postures, practice and create your own sequences!
How to use ? cards
There are as many ways to use cards as there are people! To discover the main ways to use cards, it’s here!
Who created the YOGASANA cards ?
All the cards were designed, written and illustrated by Roxanne Blondel, yoga teacher, illustrator and founder of Yogasana. To discover his journey in more detail, click here.
A question about my order
How to track my order ?
After each order you will receive a confirmation email.
Once the order is ready to be shipped, you will receive the tracking number for your package.
If you have not received this email, do not hesitate to contact us by email at hello@yogasanajeu.com
What happens once the order is validated ?
Once the order has been validated, you will receive a confirmation email and are no longer able to modify it.
When shipped, you will receive an email containing postal tracking information.
You will be able to track the order. delivery of your order by going to the Colissimo website.
You receive your order, within an estimated time of 4 working days (weekends and public holidays excluded) after shipment to Metropolitan France. Anyone present at your address will be able to collect your package but it will not be possible to change the delivery address. If you are absent, you will receive an email notification inviting you to collect your order from a collection point.
A question about delivery
What are the delivery times ?
In mainland France, orders Colissimo are delivered in 2 to 4 working days.
What are the delivery methods ?
We ensure deliveries by Colissimo.
What are the delivery rates ?
Shipping costs are €5.95 for mainland France. They are offered from 90€ of purchase.
I have a delivery problem, what should I do ?
You can contact our team by writing to hello@yogasanajeu.com
I don't want to order online, where can I find your products near me ?
You will find the list of our resellers by clicking on this link!
Other questions
I own a store / concept store / yoga studio, can we collaborate ?
Yes ! We would love to discuss it. Write to us: hello@yogasanajeu.com